To use this service, we recommend that you have the following ready:
- Address or location related to request
- Contact phone number and email so we may follow up if required
- Photos related to the request if available
BYLAW ENFORCEMENT | OPERATIONS |
---|---|
To report Bylaw concerns such as:
|
To report Operational concerns such as:
|
* For assistance with your submission, please call Customer Service at 250-766-5650.
Other Service Providers
- To request a new garbage and recycling service or make a change to an existing service, visit Garbage and Recycling for more information.
- For Highway 97 maintenance please call AIM Roads Inc. at 1-866-222-4204 South Okanagan service area
- For issues relating to Kaloya, Kopje, Reiswig or Safe Harbour Regional Parks, please call the Regional District of Central Okanagan Parks Department at 250-469-6232 or parks@rdco.com.
- For complaints about alcohol in public, please call Bylaw Services at 250-766-6673 during office hours, or 911 outside of office hours.
- For non-emergency complaints about boating violations, please call the RCMP Marine Unit at
250-768-2880 (evenings and weekends, follow the prompts). For emergencies on the water call 911. - If you have concerns regarding activities at a short-term rental property, contact Bylaw Services at 250-766-6673 during office hours. If the property is an AirBnB listing, you may also submit your concerns to www.airbnb.ca/neighbors.
Emergency Contacts
In the case of immediate danger, please call 911 right away.
For urgent, after hours Road, Utility or Bylaw matters, please use the following contact numbers:
- Snow Removal Emergencies - 250-766-5664
- Road Emergencies - 250-317-9870
- Water Emergencies - 250-317-3250
- Sewer Emergencies - 250-869-5904
- Bylaw Enforcement - 250-766-6673
Contact Us