Request For Service

Service Requests
BYLAW ENFORCEMENT	OPERATIONS
To report Bylaw concerns such as: Activity Without a Permit Illegal Dumping Noise Parking Tree Cutting Unsightly Property BYLAW SERVICE REQUEST	To report Operational concerns such as: Graffiti Parks and Facilities Maintenance Sewer (sanitary or storm) Snow Removal Street Lights and Street Signs Water Service (leak, meter, pressure) OPERATIONS SERVICE REQUEST

* For assistance with your submission, please call Customer Service at 250-766-5650.

To request a new garbage and recycling service or make a change to an existing service, visit Garbage and Recycling for more information.
For Highway 97 maintenance please call AIM Roads Inc. at 1-866-222-4204 South Okanagan service area

For issues relating to Kaloya, Kopje, Reiswig or Safe Harbour Regional Parks, please call the Regional District of Central Okanagan Parks Department at 250-469-6232 or parks@rdco.com.
For complaints about alcohol in public, please call Bylaw Services at 250-766-6673 during office hours, or 911 outside of office hours.
For non-emergency complaints about boating violations, please call the RCMP Marine Unit at
250-768-2880 (evenings and weekends, follow the prompts). For emergencies on the water call 911.
If you have concerns regarding activities at a short-term rental property, contact Bylaw Services at 250-766-6673 during office hours. If the property is an AirBnB listing, you may also submit your concerns to www.airbnb.ca/neighbors.