Report operational water concerns (i.e. water leak, meter, pressure)
For urgent, after hours, matters please contact 250-317-3250
In the case of immediate danger, call 911
Water restrictions
The District of Lake Country is currently on Stage 1 water restrictions
There are year-round, assigned day water conservation measures in place to help to reduce peaks in water use, reducing the high demands on our water delivery system at any given time. This allows the system to keep up with the demands for clean drinking water, irrigation and commercial use, and gives it the ability to store water for future use (ie. in case of local fires).
Interested in monitoring your household water consumption?
The District is excited to offer a consumer water portal called 'Neptune my360'. This portal empowers property owners to monitor and manage their water consumption. This service is accessed through the Utility Account
section on your MyLakeCountry account.
Sign up for Neptune my360
Neptune my360 offers the following benefits:
- Easily view and manage your water usage 24/7
- Access from any desktop, laptop, tablet or mobile device
- Monitor multiple properties from one account
- Manage multiple meters to get a better understanding of your water usage
- Set out-of-town alerts and detect potential leaks
- Create water threshold alerts to set a water budget, help save water and eliminate bill surprises
Register/login to your MyLakeCountry account and active your Neptune my360 account today at:
MyLakeCountry.ca
Make Water Work
In partnership with the Okanagan Xeriscape Association, the Make Water Work Plant Collection brings together a palette of WaterWise plants that celebrate the beauty of what’s possible in the Okanagan climate. You can be WaterWise and FireSmart™.
The Make Water Work Plant Collection list contains a handy list of shrubs, trees, flowers and groundcovers well suited to dry weather. Take it with you the next time you go plant shopping:
Make Water Work Plant Collection list