District of Lake Country Response to COVID-19 and Restart - Question and Answer
A local government’s purpose includes providing for good government to its community, providing stewardship of public assets in the community, providing for necessary services and fostering the social, environmental and economic well-being of its community.
Check this page often to receive accurate and up to date information
Updated March 11, 2022
| How can I speak at a Council meeting - in person or virtually? |
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Public attendance is permitted in person subject to room capacity. Guests may be asked to remain in the lobby until their item is discussed if there is not enough room. Masks are required in Municipal Hall. The public may also call 236-583-2002 to speak during Public Comment or to an item where public comment is permitted. Applicants or representatives for items on the meeting agenda may attend the meeting in person or through electronic participation, which will be coordinated with staff prior to the meeting. To watch the livestream, click the link under the Video heading on the Council Meeting Calendar. PLEASE NOTE the livestream button will only be visible once the livestream has started. Following the meeting, the Video link will direct you to the recording. |
| Where can I find out about a vaccination clinic near me? |
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More information about vaccination clinic locations and answers to questions you may have: |
| Are recreation programs suspended? |
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Recreation programs including adult sports and fitness classes may be impacted by COVID-19 restrictions and public health orders. View the Activity Guide for the latest information, or call 250-766-5650. |
| Are masks required when visiting or doing business at District-operated facilities? |
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No. Effective March 11, 2022, the provincial public health office indicated masks are no longer required indoors. Find out more at B.C.'s response to COVID-19 - Province of British Columbia (gov.bc.ca) |
| Can I come in to Municipal Hall to pay my bill? |
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Protection of staff and the public is a priority. While we recommend residents use online banking to pay water utility and tax bills from the safety and privacy of their home and device, Municipal Hall is now open with the following protocols currently in place:
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Where can I find the orders from the provincial health officer? |
| A full list of orders and letters issued by the provincial health officer (PHO) is available here: www.Gov.bc.ca/phoguidance |
| Is garbage and recycling service impacted? |
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For up-to-date information on Waste Management visit the RDCO website |
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How do I report a problem/request service? |
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To let us know about a municipal service issue you have experienced, or observed firsthand, please use the online Report a Problem/Request Service form so we can address the issue as soon as possible and track the response. Thank you for your patience as it may take longer than usual to respond due to reduced staff levels available. |
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Where can I get accurate information about COVID-19? |
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For up-to-date non-health information, call 1 888 COVID-19 or visit https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/covid-19-provincial-support For recommendations on protecting yourself and your community, including for employers, businesses, schools and those planning events of less than 50, visit: http://www.bccdc.ca/health-info/diseases-conditions/coronavirus-(novel) For common questions about COVID-19 and terminology, visit: http://www.bccdc.ca/health-info/diseases-conditions/covid-19/common-questions For the COVID-19 pandemic preparedness and planning materials, visit: https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/current-health-topics/pandemic-influenza |
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Is the government providing any financial relief or resources to citizens? |
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To learn more about Canada’s COVID-19 Economic Response Plan, visit: https://www.canada.ca/en/department-finance/economic-response-plan.html For information on B.C.’s COVID Action Plan and other government resources and updates, visit: www.gov.bc.ca/covid19 |
