The District of Lake Country is now accepting online invoice payments with select credit cards through the secure OptionPay System (with applicable third party fees). Payments for certain District services may be paid by credit card online now in addition to the previously offered option to pay directly through internet banking. Some services must be paid in person at Municipal Hall as the invoice may need to be customized to your unique needs for service.
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Services Currently Offered on OptionPay
In order to make your payments online, there are some required numbers on your notices/bills that you will need. Choose the service type below for instructions on how to find those numbers required to make your payments.
Utility Payments |
In order to pay your water utility bill using OptionPay, you need the UTILITY ACCOUNT NUMBER. This can be found on your utility bill. If you have questions about your water utility invoice, please contact UtilityBillings@lakecountry.bc.ca or call 250-766-5650.
(Click here to see a utility bill in a PDF format) |
Property Tax Payments |
You will be asked for your ROLL NUMBER when entering payment information for your property taxes. This can be found on your tax notice. If you have questions about your property tax notice please email propertytax@lakecountry.bc.ca or call 250-766-5650.
Please remember eligible property owners must claim the Home Owner Grant every year separately from payment of property taxes. Effective 2021, all home owner grant applications are to be submitted directly to the province. Residents in municipalities no longer apply through their municipal office.
(Click here to see a property tax notice in a PDF version) |
Business Licence Payments |
In order to make a payment for your business licence, please include the 8-DIGIT ACCOUNT NUMBER. For more information on business licensing, please contact our Planning & Development Department via email (development@lakecountry.bc.ca) or call 250-766-6674. If you are applying for a new business licence, please see our Business Licences page for more information. Get the 2021 Business Licence Application form here.
(Click here to see an example Business Licence invoice in a PDF version)
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Accounts Receivable |
In order to make a payment for an Accounts Receivable invoice, please include the ACCOUNT NUMBER and INVOICE NUMBER. If you have questions about an A/R invoice, please email accountsreceivable@lakecountry.bc.ca or call 250-766-5650.
(Click here to see an example Accounts Receivable invoice in a PDF version)
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Building/Development Permits |
If you would like to explore options to pay for a Building or Development Permit online by credit card, please contact us at 250-766-5650 to speak with a Building/Development Clerk to generate an invoice specific to your application. |
Burning Permits |
Please complete and submit the Burning Permit online application form. Once the application is reviewed by the Fire Department a permit number will be assigned and emailed to you. To pay the $20 permit fee by cheque or credit card please use the burning permit number as the account reference.
The $20.00 fee (paid by cheque) for the Burning Permit can also be sent to the District of Lake Country by regular mail or left in the drop box at the front entrance to Municipal Hall. Permit holders also can pay by credit card online through the Option Pay third party secure credit card transaction service. NOTE: the burning permit number must be referenced with the payment. (This service cannot at this time be paid through internet banking) |
Other Types of Payments (e.g. facility rentals, programs and activities etc.) |
If you do not see the service you would like to pay for in this list, please contact Customer Service at 250-766-5650 to discuss options available. If you would like to rent a facility or pay for program and activity registration, please contact Nicole in the Parks and Recreation department 250-766-3030 as these are managed through the ActiveNet system. |
OptionPay FAQs
What is OptionPay? |
OptionPay is a payment card system the District of Lake Country uses for its online credit card transactions. You can find out more information about OptionPay by visiting their website here. |
Is there an added fee for using OptionPay to pay my District of Lake Country bills with my credit card? |
Yes. All transactions carried out through OptionPay follow a tiered fee schedule, starting at a minimum fee of $2.00. To see the full fee schedule for using this payment option, please visit their fee schedule here. |
Why is there an added fee to pay with credit card? |
The fees are administered through the OptionPay program for the use of their service and not through the District of Lake Country. |
Is my credit card/information security with this program? |
OptionPay provides information on their security measures here. Please note that the District of Lake Country takes no responsibility for, and accepts no liability, in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk. |
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